MGMT 0620 - Operations Management for Non-Profit and Public Organizations

Credits: 3

Provides a basic understanding of operations management for efficient functioning of non-profit and public organizations, mastery of selected theories and concepts of operations management particularly applicable to the management of services operations, and an examination of current issues. Topics will include internet strategies, new services development, service quality, capacity planning, project management, and performance evaluation.

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Westfield State University

MGMT 0620 - Operations Management for Non-Profit and Public Organizations